Functional Testing
The Cornerstone of all QA
High-coverage, highly structured, repeatable system validation by domain experts.
Benefits
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Repeatability
Well-written structured test cases ensure the testing is conducted in the same way each iteration.
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Rigor
A focus on preconditions, clear results expectations, and strong test data provides confidence in the outcomes.
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Coverage
Our knowledge of digital commerce allows us to advise you on areas in the application where improved test coverage would be beneficial. Tracking test cases to the user stories or functional requirements provides confidence that all paths are tested.
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Domain Expertise
Leverage our knowledge of B2C and B2B systems to get the most from your testing engagements.
Our Point of View
Manual testing is the cornerstone of all QA programs. We provide both scripted and exploratory functional testing.
Scripted
Well-written test cases do not simply look at the "happy path," but push the edge of your product. This is critical to risk management in your deliveries. Whether part of system regression testing or a UAT sign-off of a deliverable from a system integration partner, manual functional testing builds confidence. Our deep history with QA allows us to provide a highly structured methodology: Test Coverage Analysis - We examine all site functionality to determine the specific test cases that must be written. Test Case Authoring - Clear preconditions, concise precise test steps, robust test data, expected results, and postconditions are the critical elements of a test case. Test Case Execution - Rapid but careful test execution ensures that defects are identified in a timely fashion. Repeatability ensures that you get consistent results across multiple test runs. Defect Reporting - A test is only as good as the defect report. We ensure that defects are clearly documented and easily reproducible by development teams. Defect Severity and Prioritization - Working with your defined severity levels, we classify and prioritize each defect so you can focus your remediation efforts.
Exploratory
Exploratory testing is streamlined for situations where the time for test case authoring doesn't exist or where the testing is unlikely to be repeated, making structured test cases a poor investment. Often conducted on production systems as a means of ensuring the functionality in real-world settings where new content, promotions, or business rules can interfere with system performance, exploratory testing provides peace of mind.
Luxury Apparel Retailer
Comprehensive QA Services
Problem
Continuous delivery of next- generation site functionality needed a comprehensive, flexible test partner.
Charles Hudson Solution
We provide comprehensive website testing services. Our ongoing core team supports the QA of all site initiatives. This includes integration of payment partners, a migration from CDN partners, core site enhancements and delivery of Progressive Web App.
Client
Luxury Apparel Retailer $6B in Annual Revenue
Services
Major National Bookseller
Analyzing Site Search
Problem
Testing of site search was needed, as the holiday season was a huge concern. Significant revenue depends on search as a primary product location tool.
Charles Hudson Solution
We built custom search drivers to test the results sets for thousands of key search terms, ensuring users could find what they were looking for. Additionally, we explored other critical site functional areas to put in place a world-class customer experience.
Major National Footwear Retailer
Domain Knowledge Regression Testing
Problem
Recent site updates required a focused, rapid, full site regression test prior to the holiday season.
Charles Hudson Solution
We worked closely with client stakeholders to define clear test scenarios, determine dependencies and expected results, and execute complete end-to-end site regression testing.
Luxury Fashion Brand Retailer
End-to-End Platform Validation
Problem
ERP migration required exhaustive end-to-end testing of critical business functions and integrations to the company's multiple web properties.
Charles Hudson Solution
Working closely with customer delivery and the internal QA teams, we verified each and every system interface, the timing of the responses and all data elements returned.
National Discount Store Chain
Ensuring Launch Readiness
Problem
As the company embarked on their first transactional digital capability, confidence in the final deliverables was essential.
Charles Hudson Solution
Leveraging our deep digital commerce expertise we conducted a focused site wide regression test, providing clear actionable defect reporting allowing problems to be remediated prior to a marketing blitz.
Specialty Retail and Publisher
Replatform Validation Testing
Problem
Ensuring the complete readiness of a ERP, CRM, and Digital Commerce Migration.
Charles Hudson Solution
After considerable delays and frequent changes to scope it was essential that a complete end-to-end test strategy was developed and that testing was methodical, high coverage, repeatable across test iterations, and thorough. We defined the strategy and then executed it to provide confidence in the readiness for launch.
Leading Men's Clothing Retailer
Comprehensive UAT Services
Problem
The client needed us to provide UAT services to support their sign-off and extend its test automation during an eCommerce platform upgrade.
Charles Hudson Solution
We collaborated with the platform upgrade service provider and the client stakeholders to develop and execute the necessary test cases to QA their mobile and website releases. During the final phases of testing we added test automation to drive effective regression testing for future releases.